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Frequently Asked Questions

Once you have placed your order we sent a confirmation email with all the details of your order to the email address provided. If you haven’t received it yet, please check your spam or junk folder, as sometimes emails can be mistakenly filtered there.

If you still cannot locate the confirmation email or if you have any further questions, please feel free to reply to this message or contact our customer service team directly.

The Global Organic Textile Standard (GOTS) certification ensures that our entire supply chain meets rigorous environmental and social criteria, from organic farming of raw materials to responsible manufacturing practices.

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